Privacy Policy
Your privacy matters to us. This policy explains how Sharpstreamflux collects, uses, and protects your personal information when you use our budget contingency planning services.
Information We Collect
When you interact with our financial education platform, we collect information that helps us provide better budget contingency planning services. This includes both information you provide directly and data we gather automatically.
Personal Information You Provide
- Contact details including name, email address, and phone number when you register for our learning programs
- Professional information such as job title and industry when relevant to your financial planning needs
- Financial planning goals and budget information you choose to share during consultations
- Communication preferences and feedback about our services
- Payment information processed through secure third-party providers
Automatically Collected Information
Our website automatically collects certain technical information to improve user experience and service delivery. This includes IP addresses, browser types, device information, and usage patterns on our educational platform.
How We Use Your Information
We use collected information solely to enhance your financial education experience and provide relevant budget contingency planning resources. Your data helps us personalize content, communicate effectively, and continuously improve our services.
- Delivering personalized budget contingency planning education and resources
- Communicating about program updates, new courses, and relevant financial planning insights
- Processing enrollments and managing your learning progress
- Analyzing website usage to improve our educational content and user experience
- Providing customer support and responding to your inquiries
- Ensuring platform security and preventing fraud
Information Sharing and Disclosure
Sharpstreamflux does not sell, rent, or trade your personal information to third parties. We only share information in specific, limited circumstances that directly support your educational experience or are required by law.
Service Providers
We work with trusted service providers who help deliver our educational services. These partners include payment processors, email service providers, and analytics platforms. All service providers are bound by strict confidentiality agreements and may only use your information to support our services.
Legal Requirements
We may disclose personal information when required by Thai law or legal process, or when necessary to protect the rights, property, or safety of Sharpstreamflux, our users, or others.
Your Rights and Choices
You have significant control over your personal information and how we use it. We respect your privacy choices and provide multiple ways for you to manage your data and communication preferences.
- Access your personal information and request copies of data we hold about you
- Correct or update inaccurate personal information in your account
- Delete your account and associated personal information, subject to legal retention requirements
- Restrict or limit how we process your personal information
- Unsubscribe from marketing communications while maintaining access to essential service updates
- Request data portability for information you've provided to us
Exercising Your Rights
To exercise any of these rights, contact our privacy team at info@sharpstreamflux.com. We'll respond to your request within 30 days and guide you through the process.
Data Security
Protecting your personal information is fundamental to our operations. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Secure data storage with encryption at rest for sensitive information
- Regular security audits and vulnerability assessments
- Access controls limiting data access to authorized personnel only
- Secure backup systems with encrypted storage
Organizational Measures
Our team receives regular training on privacy and security best practices. We maintain strict internal policies governing data access, handling, and retention. All employees sign confidentiality agreements protecting user information.
Data Retention
We retain your personal information only as long as necessary to provide our educational services and fulfill legitimate business purposes. Retention periods vary based on the type of information and legal requirements.
- Account information: Retained while your account is active and for 3 years after account closure
- Learning progress data: Stored for the duration of your enrollment plus 2 years for support purposes
- Communication records: Maintained for 7 years to support business continuity and legal compliance
- Financial transaction records: Kept for 7 years as required by Thai financial regulations
- Marketing preferences: Retained until you unsubscribe or update your preferences
International Data Transfers
While Sharpstreamflux operates primarily in Thailand, some of our service providers may process data in other countries. When we transfer your information internationally, we ensure appropriate safeguards protect your data according to this privacy policy.
All international transfers comply with applicable data protection laws and include contractual protections ensuring your information receives the same level of protection regardless of location.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You can control cookie preferences through your browser settings.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Analytics cookies: Help us understand how visitors use our site to improve user experience
- Preference cookies: Remember your settings and choices for future visits
- Marketing cookies: Used to provide relevant content and measure advertising effectiveness
Children's Privacy
Our financial education services are designed for adults and professional development. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we've collected information from someone under 18, we will delete that information promptly.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of significant changes through email or prominent website notices before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Last Updated: March 15, 2025
Version 2.1 - Enhanced data protection provisions
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is committed to addressing your concerns promptly and thoroughly.
เมือง Nakhon Ratchasima 30000
Thailand